ServiceTitan

ServiceTitan is a leading software platform designed specifically for the home services industry, empowering businesses in plumbing, HVAC, and electrical sectors with a comprehensive suite of tools. Launched in 2012, ServiceTitan offers a cloud-based dashboard that provides real-time insights into cash flow, scheduling, and marketing performance. Their mobile app equips technicians with essential job details and customer history, enabling efficient service delivery and seamless communication.

With an impressive annual recurring revenue (ARR) of $772 million in 2024, ServiceTitan has achieved a remarkable 24% year-over-year growth. The company boasts a high customer retention rate of over 95%, serving approximately 8,000 active customers, including major accounts that contribute significantly to its revenue. ServiceTitan's unique revenue model combines subscription fees, usage-based FinTech services, and professional services, allowing for diverse income streams and robust margins.

What sets ServiceTitan apart from competitors is its end-to-end platform that integrates sales, dispatch, payments, and operations, unlike many rivals that focus on single workflows. This holistic approach not only enhances operational efficiency but also drives higher customer satisfaction. As ServiceTitan continues to expand its offerings through strategic acquisitions and product innovations, it aims to redefine the home services landscape, positioning itself for sustained growth and success in the years to come.